Refund Policy

Introduction

We want you to be completely satisfied with our service. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Eligibility for New Subscriptions and One-Time Credit Packs

• Refund requests must be made within 7 days of purchase.
• Less than 50% of purchased credits must have been used.

Renewal Charges

If you have a concern about a renewal charge, contact support within 72 hours of the charge. Our team will review your request individually and help resolve it; renewal refunds are not automatically approved.

How to Request a Refund

1. Contact our support team via email at [email protected].
2. Provide your order number and a brief reason for the refund request.
3. Our team will review your request and respond within 2–3 business days.

Processing Time

Once approved, refunds will be processed within 5–7 business days and credited back to your original payment method.

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will take effect immediately upon posting on our website.

Earlier purchases are handled under the refund terms shown to the customer at the time of purchase. This update applies to new subscriptions and one-time credit packs purchased after this update and does not retroactively narrow earlier refund promises.